Terms of service

Terms and Conditions of Use:
Welcome to our online store!
These terms and conditions of use, established by Pallares.Cutlery, govern the access and use of our website and related services offered through our online platform. By accessing and using our services, you agree to be bound by these Terms. Please read these Terms carefully before using our services.
1.Use of the website
The use of our website and services is governed by these Terms and by applicable laws and regulations. You agree not to use our website or services for illegal, inappropriate, or rights-infringing purposes. Additionally, you agree to comply with all applicable laws and regulations regarding the use of our website and services.
2. Intellectual property
All content appearing on our website, including but not limited to text, graphics, images, photographs, illustrations, trademarks, trade names, and other similar materials ("Content"), is the exclusive property of our store or its content providers and is protected by applicable intellectual property laws. You acknowledge and agree that the Content is intended solely for your personal, non-commercial use.
3. Account information
It is the user's responsibility to provide accurate and up-to-date information in their store account. We reserve the right to suspend or close any account if the provided information is false, inaccurate, or incomplete.
4. Prices and payments
The prices of products and services offered on our website are subject to change without prior notice. The prices displayed on our website do not include taxes or shipping costs unless otherwise stated. The prices of products and services shown on our website are expressed in the specified currency of payment on the website.Payments are processed through a secure payment gateway, and credit card details are protected according to industry standards.
 
5. Shipping and delivery
We strive to process and ship all orders within a reasonable time-frame. Delivery times may vary depending on the recipient's location and other factors.
6. Returns and refunds
We accept returns and offer refunds for defective or damaged products. Products must be returned in their original condition and with their original packaging. Returns will not be accepted after a period of 7 days from the product delivery.
7. Changes to the Terms
We reserve the right to change these Terms at any time and without prior notice. Any changes to these Terms will take effect immediately upon their posting on our website. If you have any questions regarding these Terms, you may contact us at contact@pallares-cutlery.com.